Shipping Policy

This Shipping Policy establishes the framework for how Mind Heart Dilemma handles the delivery of our handmade resin designs, care kits, and motivational gifts. We strive to process all orders efficiently; however, because our resin pieces are often handcrafted or made-to-order, please allow a standard processing time of 3-5 business days before your items are shipped. Shipping costs are calculated at checkout based on the weight of your order and your delivery location, and we currently offer domestic shipping across the United States with various carrier options to suit your needs. Once your order has been dispatched, you will receive a confirmation email containing tracking information so you can monitor its progress. Please note that while we do our best to meet estimated delivery dates, shipping times may be affected by external factors such as carrier delays, weather conditions, or seasonal high volumes, which are beyond our immediate control.

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Mind Heart Dilemma is not responsible for items lost or damaged during transit once they have been accepted by the carrier, though we are happy to assist you in filing a claim with the shipping provider should an issue arise. It is the responsibility of the customer to ensure that the shipping address provided at checkout is accurate and secure, as we cannot redirect packages once they have been shipped. In the event of a significant service interruption or a delay in processing your specific order, we will contact you directly via email to provide an update. For any questions regarding your shipment, or to inquire about international shipping possibilities not currently listed at checkout, please reach out to us at

mindheartdilemma@gmail.com. We appreciate your patience and your support of our creative work and are dedicated to ensuring your motivational gifts and resin art arrive safely at your door.