Privacy Policy

A legal disclaimer
 

This Privacy Policy describes how Mind Heart Dilemma collects, uses, and discloses your personal information when you visit our site, purchase our resin designs and motivational gifts, or engage our house and pet sitting services. We collect various types of personal identifiers, such as your name, email, phone number, and physical address, alongside service-specific details like pet health records and home access instructions to ensure the safety and quality of our care. When you make a purchase, we collect transaction information and billing details, while technical data like your IP address and cookies are used for website functionality and analytics. Your information is used strictly to fulfill orders, provide sitting services, communicate updates, and, if you opt-in, send marketing materials regarding new resin collections or motivational gifts.

Mind Heart Dilemma does not sell your personal data to third parties. We only share necessary information with trusted service providers, such as shipping carriers and payment processors, or with emergency services should a crisis occur during a sitting engagement. We retain your information for as long as necessary to provide our services or comply with legal obligations, though you may request the deletion of sensitive home-access data once a contract is complete. While we implement industry-standard security measures to protect your data, please be aware that no transmission over the internet is completely secure. Depending on your location, you may have rights to access, correct, or delete your data, and you can opt-out of marketing at any time. This site is not intended for individuals under eighteen, and we do not knowingly collect data from minors. We may update this policy periodically, and we encourage you to contact us at mindheartdilemma@gmail.com with any questions regarding your privacy.